Beautiful hardwood floors are a product of nature, therefore, they are not perfect.
Our wooden floors are manufactured in accordance with accepted industry standards,
which permit grading deficiencies not to exceed 5%. These grading deficiencies
may be of a manufacturing, or natural type.
Installer Responsibility
- The installer assumes all responsibility for final inspection as to grade,
manufacture, and factory finish. This inspection of all flooring must be done
before installation. Carefully examine flooring for color, finish, and quality
before installing it. The installer must use reasonable selectivity, and
hold out, or cut off pieces with deficiencies, whatever the cause. If the material
is not acceptable, do not install it, and contact the seller immediately.
- Prior to installation of any hardwood-flooring product, the installer must
determine that the job-site environment, and the sub-surfaces involved meet, or
exceed all applicable standards. Recommendations of the construction and materials
industries as well as local codes must be followed. These instructions recommend
that the construction, and subfloor be dry, stiff, or flat. The manufacturer declines
any responsibility for job failure resulting from, or associated with sub-surface,
sub flooring, or job-site environmental deficiencies.
- Prior to installation, the installer/owner has final inspection responsibility as to
grade, manufacture and factory finish. The installer must use reasonable
selectivity, and hold out, or cut off pieces with deficiences, whatever the cause.
- Use of stain, filler, or putty stick for touch-up during the installation should
be accepted as normal procedure.
- When flooring is ordered, 7% must be added to the actual square footage needed
for cutting, and grading allowance.
- Should an individual piece be doubtful as to grade, manufacture, or factory finish?
The installer should not use the piece.
- Use of the appropriate products for correcting subfloor voids should be accepted as
a normal industry practice.
Owner Responsibility
- Prior to installation, a homeowner should move all small furnitures and
valuable materials. Also, a homeowner should move all picture frames, or
fragile things such as lamps, and China glasses.
- Prior to installation, if the basement is not finished, cover all the
furnitures with plastic sheets. There will be debris from the subfloor above.
- We advise the homeowner to prepare for felts for their chair legs, sofa legs, and
piano legs. You can get these different types of felts from the nearby hardware stores.
- Homeowners should turn on the air conditioner, or heater depending on
what season it is for acclimating the rooms to a normal condition.
- Homeowners are responsible for uneven concrete floors due to the builders' faults
for laminated, or engineered wood floor installation.
* We will know only after we pull up the carpet whether the concrete floor is even
or not.
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