We do not recommand using home machines for carpet cleaning. If you prefer to do the cleaning yourself use the HOST cleaning system.

Most carpets require a steam cleaning at least once every 18 months to maintain a warranty and you are required to keep the professional cleaning receipt in case of a warranty claim.

Construction

• What is a carpet fiber made out of?
• What is the best type of fiber for our new carpeting - nylon, olefin, wool, polyester, or others? Every place I shop seems to suggest a different fiber. Who is right?
• What's the difference between loop carpet and cut pile carpet?
• We are buying a new home. In our present home, our carpet, which was in the home when we bought it, packed down almost overnight. Please recommend a sturdy carpet for our new home.
• How can I choose the right color?
• What are the differences in carpet texture?

Padding

• How important is it to purchase a good padding?
• Do berber carpets require a special pad?

Installation

• What can I do before the installation of my new carpeting?
• After installation what, if anything should I do or not do with my new carpet?
• I have installed my carpet and do not want a metal transition between the carpet and tile. I have heard that you can roll the carpet and just butt it up to the tile. I held some carpet next to the tile and it does look nice
• What is the most common installation method for residential carpets?
• How do you finish runners for hallways?
• How do I install my own carpet and what tools are needed?
• When dealing with berber is it necessary that you don't get off track when cutting a seam?

Care & Maintenance

• Please advise on how to keep our new carpet looking nice
• I have just purchased wall to wall carpeting. It's extra plush and I would like to know the best carpet cleaner. I have looked at Eurika, Bissell Heat Pro, Hoover, Oreck and Koblenz. Of thease which is the best for keeping my carpeting looking new?
• We've just had a capet installed in our home. Bands, or dark shadows, seem to run across the carpet every 3 or 4 feet. What's causing this? The installer says it's common and will go away.
• Help, I recently rented my house and I want to know if my carpet is salvageable. If carpet stains susch as red kool-aid or berry juice are not taken care of immediately, will a professional cleaner be able to treat and remove the stains? Would this be an expensive treatment?
• What is the best cleaning method for berber carpeting. Professionals charge extra for berber and we are looking to by a machine to do it ourselves. Is this advisable and what do you recomend?

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